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Customer service & shop support

Reliable all-round support

Among other things, we put our heart and soul into the areas of customer service and shop support. Special attention is paid to personal, friendly and honest communication. We do everything we can to solve any problems that arise quickly and to make every single customer happy.

Customer service
We stand for a regular and close exchange with our customers. We talk about all upcoming topics and important key figures. Annual reviews, workshops and brainstorming sessions for further ideas are an important part of the future development of the brand.
Shop support
At regular intervals, we control the order process, evaluate the sales figures and refund cancelled orders to the customers.
Customer service
Within 24 hours we answer all mails regarding any request, cancellation, return, change, wish or general problems with the order and do everything possible to help the customer individually.
Further services
Online Marketing

Our roots can be traced back to precisely these services….

Content Creation

Appealing and creative content is our speciality. We develop and…

Product development

We accompany you in the development of authentic and exclusive…

Shipping logistics

Of course, we also provide a carefree logistics connection. We…

Website & Shop

In cooperation with the IT department, we create a website…