We stand for a regular and close exchange with our customers. We talk about all upcoming topics and important key figures. Annual reviews, workshops and brainstorming sessions for further ideas are an important part of the future development of the brand.

At regular intervals, we control the order process, evaluate the sales figures and refund cancelled orders to the customers.

Within 24 hours we answer all mails regarding any request, cancellation, return, change, wish or general problems with the order and do everything possible to help the customer individually.